Public Liability Claims in Victoria
If you’ve been injured in a public place because someone failed to keep it safe, you may have the right to claim compensation. Whether your injury happened at a shopping centre, on a footpath, or at a public event, Bastion Legal can guide you through the process and fight for a fair outcome.
Common Places
Shops, footpaths, parks, rental properties, schools, events
Typical Hazards
Slips, trips, falls, falling objects, unsafe or poorly maintained spaces
What’s Covered
Medical costs, lost income, pain and suffering, care, out-of-pocket expenses
How We Help
Free consultation, no win no fee, clear advice, strong representation
Understanding public liability
A public liability claim is compensation for injuries caused by unsafe conditions in public or private spaces. Property owners, businesses, councils and event organisers have a legal duty to take reasonable care to prevent harm. When that duty is breached and someone is injured, the law allows you to seek compensation.
Claims often arise from slips, trips and falls, falling objects, defective structures, or poorly maintained premises. These accidents can happen anywhere - shopping centres, rental properties, footpaths, sporting venues, schools, restaurants or public gatherings. What matters most is proving negligence and showing how the injury has impacted your health, work and daily life.
What compensation covers
If successful, a public liability claim can cover more than just medical bills. Depending on your circumstances, you may be entitled to compensation for:
Pain and suffering caused by your injury.
Past and future medical treatment and rehabilitation.
Lost income or reduced earning capacity if you can’t work.
Care and support services you now need.
Out-of-pocket expenses directly related to your injury.
Every claim is unique. The level of compensation depends on the seriousness of your injuries, their long-term impact, and the degree of negligence involved..
FAQ
-
Strict time limits apply, usually three years from the date of injury. It’s best to seek legal advice as soon as possible to protect your rights.
-
Yes, you need to show the person or organisation responsible failed to take reasonable care to prevent the injury. Our team helps gather the right evidence.
-
If your claim is denied or undervalued, we can challenge the decision through negotiation or legal proceedings to fight for a fair outcome.
How we can help…
At Bastion Legal, we combine compassion with expertise. Having acted for both injured clients and defended councils and insurers, we know how public liability claims are assessed and how to challenge unfair tactics.
We take care of the entire process, from gathering medical evidence and negotiating with insurers, to representing you at court if required. We act on a No Win, No Fee basis, so you only pay legal costs if your claim succeeds. We also cover all upfront expenses, including expert reports and records, so you’re never out of pocket.
Most importantly, you’ll deal directly with an experienced lawyer who will handle your claim from start to finish, giving you confidence and support at every stage.
Contact us
Public liability claims can be complex, especially when the responsible party denies fault or when insurance companies are involved. We can help you understand your rights, investigate the circumstances, and build a strong claim for compensation.
Contact Bastion Legal today for a free consultation. There are no upfront costs and no legal fees payable unless we win your claim. We are also happy to schedule a free home or hospital visit at your convenience.
